AB will not save my options.

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pme
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AB will not save my options.

Post by pme » Mon Dec 05, 2011 1:32 pm

After inputing and applying my options, click ok, when I return to options I find them all reset to default. Any ideas?

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Re: AB will not save my options.

Post by xiaobing » Tue Dec 06, 2011 2:33 am

Backup your data (Tools>Backup/restore profiles) and then click the Load Default button in the bottom left corner of Avant browser options window.

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Re: AB will not save my options.

Post by Julien90 » Tue Dec 06, 2011 2:34 am

A reinstallation is needed

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Re: AB will not save my options.

Post by pme » Tue Dec 06, 2011 4:17 pm

Yep done both those, just the same. Now the online sync dosn't work just hangs at the count down in seconds box. Although when it did work first of all it would reset every thing to defaults, and then when all my settings had gone, I would change accounts although it was set to login auto to my account, and, oh, I don't know, it's so confusing and frustrating, I give up.....what a shambles.

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Re: AB will not save my options.

Post by xiaobing » Wed Dec 07, 2011 2:25 am

Do you remember the last time your online storage setting worked normally? I can try to restore your settings from our server.

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Re: AB will not save my options.

Post by pme » Wed Dec 07, 2011 4:18 pm

xiaobing wrote:Do you remember the last time your online storage setting worked normally? I can try to restore your settings from our server.
Online staorage, the right hand arrow continually flashes orange, I'm not sure of a date I don't think I've ever understood how it works, .....my back ups have disappeared from before 1st Dec, the bookmarks have reverted back to October time...I have no Roboform or Google toolbars...
When I start AB, even though I always tick log in auto AB starts as a default blank no user, I have to login online to switch user to get my menu settings, but I then have to find an old back up to try and get my bookmarks, but non of this gives me my saved options.
Last time my online storage setting worked normally, probably mid to late November, perhaps when I updated AB last?
The whole thing seems totally screwed up, the AB I use at home on my PC works perfectly, different account.

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Re: AB will not save my options.

Post by Julien90 » Thu Dec 08, 2011 2:04 am

You can import your settings from the accounts that works.
File>Import>User data from other account>From other online storage account.

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Re: AB will not save my options.

Post by xiaobing » Thu Dec 08, 2011 2:11 am

So, you cannot save your settings in online storage,right? Do you have the same problem if you don't login online storage?

Try to back up and then delete the online storage folder in your computer(start>run>%appdata%\Avant Profiles>the folder with your online storage name) and then re-login your account.
" the right hand arrow continually flashes orange"
It indicates that the data is uploading. How about your Internet speed?

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Re: AB will not save my options.

Post by pme » Thu Dec 08, 2011 8:50 am

Julien90 wrote:You can import your settings from the accounts that works.
File>Import>User data from other account>From other online storage account.
Yes thank you, I'm aware of that, this is my work account, the other, my different & separate home account which works fine.

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Re: AB will not save my options.

Post by pme » Fri Dec 09, 2011 3:06 pm

xiaobing wrote:So, you cannot save your settings in online storage,right? Do you have the same problem if you don't login online storage?

Try to back up and then delete the online storage folder in your computer(start>run>%appdata%\Avant Profiles>the folder with your online storage name) and then re-login your account.
" the right hand arrow continually flashes orange"
It indicates that the data is uploading. How about your Internet speed?
No online storage never completes, just hangs at "upload in 16 seconds", I have a 6meg line with good up/down load speeds, eventually I have to click close.
If I don't login I'm left working on a default AB, no bookmarks, options etc. When i click on sync it wants to connect to my account.
I'll try the delete folder option but I'm afraid I'll loose all my bookmarks?

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Re: AB will not save my options.

Post by pme » Fri Dec 09, 2011 3:28 pm

OK, now deleted the folder, relogged in, no change. While I had the folder open in double clicked on on of the bookmarks files in backup folder and my bookmarks came back so synced that at 15:23.
Still no luck with the saving of options they still revert to default after saving and reopening.

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Re: AB will not save my options.

Post by xiaobing » Mon Dec 12, 2011 2:49 am

I sent a PM to you,pme

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Re: AB will not save my options.

Post by AbelAbel » Mon Dec 12, 2011 4:22 am

pme, there must be a glitch when connecting to the online storage server.sometimes changing a dns server makes me connect to the site successfully.

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Re: AB will not save my options.

Post by ICE2K » Wed Dec 21, 2011 5:37 am

WELL I WAS HAVE'N A SIMULAR PROBLEM EARLYER BUT I'M OK NOW I FOLLOWED THE INSTRUCTIONS N THIS THREAD I HOPE UR OK NOW PME......
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