AB freezes and hangs

Request help with using Avant Browser here.

Moderators: Support Staff², Support Staff, AvantGuard, Developer

Post Reply
sblash
Newbie
Newbie
Posts: 16
Joined: Thu Jan 31, 2008 10:16 am
Windows Version: xp
Avant Version: 5.11
IE Version: 7

AB freezes and hangs

Post by sblash » Fri Oct 21, 2016 11:37 am

I'm facing problem with AB for quite some time. While browsing sites with flash or video content it go to freeze mode and when closing the AB still I see it in the task manager and have to kill it manually

Any help for this issue?

Note:
- I'm using AB ultimate 2016 v10
- Problem occured when using IE rendering engine only

sblash
Newbie
Newbie
Posts: 16
Joined: Thu Jan 31, 2008 10:16 am
Windows Version: xp
Avant Version: 5.11
IE Version: 7

Re: AB freezes and hangs

Post by sblash » Fri Oct 21, 2016 8:07 pm

any solution from AB support?

User avatar
Nederpietos
Semi-Avantic
Semi-Avantic
Posts: 506
Joined: Sun Jan 25, 2004 5:25 pm
Windows Version: 10 pro
Avant Version: 2018 build 7 ult
Default engine: Firefox
IE Version: IE11
Skin: stickers on blue

Re: AB freezes and hangs

Post by Nederpietos » Fri Oct 21, 2016 9:11 pm

You should check it in IE stand alone first.

If it doesn't happen there (freezing) it could be an Avant problem.

Avant uses the IE engine that is installed on your computer.

You could also tell us which windows version and IE you use, or update your profile.

DUNSEL
Avant Fanatic
Avant Fanatic
Posts: 257
Joined: Wed Apr 28, 2004 11:44 pm
Windows Version: Windows 7 ultimate 64 bit.
Avant Version: Always the latest.
Default engine: Gecko
IE Version: 11
Skin: Stickers on blacksglass
Location: Manhattan , NY
Contact:

Re: AB freezes and hangs

Post by DUNSEL » Sat Oct 22, 2016 3:01 am

Some sample URLs wouldn't hurt either.
I don't do drugs. I get the same effect just standing up fast

sblash
Newbie
Newbie
Posts: 16
Joined: Thu Jan 31, 2008 10:16 am
Windows Version: xp
Avant Version: 5.11
IE Version: 7

Re: AB freezes and hangs

Post by sblash » Sat Oct 22, 2016 9:55 am

Thanks Nederpietos for the feedback & support.

No freez while working with IE stand alone

My sytem data as follow:
- Dell Optiplex 9020
- Windows 7 ultimate SP1 x64
- RAM 10 GB
- CPU i7-4770 3.4GHz

Moreover, annoying message appear as in the attachement

"
The identity of this web site or the integrity of this connection cannot be verfied
The name of the security certifcate is invalid or dose not match the naem of the site
"
Attachments
certificate.PNG
certificate.PNG (122.8 KiB) Viewed 2972 times

sblash
Newbie
Newbie
Posts: 16
Joined: Thu Jan 31, 2008 10:16 am
Windows Version: xp
Avant Version: 5.11
IE Version: 7

Re: AB freezes and hangs

Post by sblash » Mon Oct 24, 2016 9:39 am

Any help please

sblash
Newbie
Newbie
Posts: 16
Joined: Thu Jan 31, 2008 10:16 am
Windows Version: xp
Avant Version: 5.11
IE Version: 7

Re: AB freezes and hangs

Post by sblash » Wed Oct 26, 2016 9:43 pm

strange no response till now :(

sblash
Newbie
Newbie
Posts: 16
Joined: Thu Jan 31, 2008 10:16 am
Windows Version: xp
Avant Version: 5.11
IE Version: 7

Re: AB freezes and hangs

Post by sblash » Sat Oct 29, 2016 10:13 pm

strange no response till now :( :( :( (*_*)

User avatar
Nederpietos
Semi-Avantic
Semi-Avantic
Posts: 506
Joined: Sun Jan 25, 2004 5:25 pm
Windows Version: 10 pro
Avant Version: 2018 build 7 ult
Default engine: Firefox
IE Version: IE11
Skin: stickers on blue

Re: AB freezes and hangs

Post by Nederpietos » Sat Oct 29, 2016 10:46 pm

It's not possible to fix a bug when the Avant team can't reproduce the bug.

So as long as you don't give example urls and tell which IE version you use i doubt it it will ever be solved.

It happens with all youtube vids for example? or just some sites?

What you can do is disable all IE plug-ins and Avant add-ons in the Avant browser options. Restart your browser and see if the freezing still occurs.

And please check if you use the IE engine and NOT the IE compatible engine.


Strange thing is that you're the only one with this problem (freezing vids with IE engine), as far as i know.

DUNSEL
Avant Fanatic
Avant Fanatic
Posts: 257
Joined: Wed Apr 28, 2004 11:44 pm
Windows Version: Windows 7 ultimate 64 bit.
Avant Version: Always the latest.
Default engine: Gecko
IE Version: 11
Skin: Stickers on blacksglass
Location: Manhattan , NY
Contact:

Re: AB freezes and hangs

Post by DUNSEL » Wed Nov 02, 2016 9:52 pm

Also, that security alert you posted above is definitely from IE. It has nothing to do with avant at all.
I don't do drugs. I get the same effect just standing up fast

Post Reply