Online storage favorites not showing?

Help issues and Bug Reports for the current version that have been corrected can be found here. Only staff members may move threads to this forum.

Moderators: Support Staff², Support Staff, AvantGuard, Developer

Post Reply
PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Online storage favorites not showing?

Post by PCfool » Sun Dec 27, 2009 5:57 pm

Hi!
I have two computers one big stationary and a new small netbook.
I already saved my favorites and autofills in Online Storage some time ago.
I have installed Avant Browser on both my computers.
Until a few days ago I could access my saved online favorites and autofills on both computers,
by logging in to my Online Storage without problems.
But suddenly a few days ago when I log in to Online Storage on my small netbook, the saved favorites will not show anymore, just a blank field? :shock:
Although the saved autofills are still there! :eh:
When I log in to Online Storage on my stationary computer both favorites and autofills are still showing!?

Why are the favorites no more showing on my Netbook? :think:
They have not been deleted because I can still access them on my stationary computer!
How to make them visible again on my Netbook? [-o<

PCfool

User avatar
kudos
Support Staff²
Support Staff²
Posts: 3384
Joined: Wed Mar 22, 2006 10:35 am
Avant Version:

Re: Online storage favorites not showing?

Post by kudos » Sun Dec 27, 2009 8:06 pm

Maybe a firewall is blocking access to the online storage server on your netbook?
 
.:Volunteer support staff (regular user):.
Image
I am not a member of the Avant / Orca development team
Please search this forum / the Wiki before posting questions
Forum Rules | Frequently Asked Questions | Active Topics

bigC
AvantGuard
AvantGuard
Posts: 7244
Joined: Thu Jan 30, 2003 10:40 pm
Windows Version: 10
Avant Version: 2016 Build 1
Default engine: Firefox
IE Version: 11
Skin: Crystal
Location: New York

Re: Online storage favorites not showing?

Post by bigC » Sun Dec 27, 2009 8:21 pm

Also make sure Use IE favorites is NOT selected in Tools > Avant Browser Options > Miscellaneous

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Mon Dec 28, 2009 8:42 am

kudos wrote:Maybe a firewall is blocking access to the online storage server on your netbook?
Can't be, because I can still access my Online Storage and log in,
and my saved Autofills still shows!?
Strange because on my big computer both Bookmarks and Autofills still shows, and it's the same Online Storage account! :eh:

PCfool

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Mon Dec 28, 2009 8:46 am

bigC wrote:Also make sure Use IE favorites is NOT selected in Tools > Avant Browser Options > Miscellaneous
IE Favorites box has not been selected as well! :eh:

PCfool

User avatar
kudos
Support Staff²
Support Staff²
Posts: 3384
Joined: Wed Mar 22, 2006 10:35 am
Avant Version:

Re: Online storage favorites not showing?

Post by kudos » Mon Dec 28, 2009 12:40 pm

What version of Windows, IE and Avant? Any IE addons installed?
Are you using standard or USB version of Avant?

You can try copying the settings folder from one PC to the other PC:
- on the good computer, type this into the run box: %appdata%
- in the window that opens, save (to a usb or shared location) the folder named Avant Profiles
- on the other computer, type into the run box: %appdata%
- in the window that opens, place the saved folder there, overwriting (or backing up) the old one
 
.:Volunteer support staff (regular user):.
Image
I am not a member of the Avant / Orca development team
Please search this forum / the Wiki before posting questions
Forum Rules | Frequently Asked Questions | Active Topics

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Mon Dec 28, 2009 8:58 pm

Not really sure what you mean there? :wtf:
I'm no wiz-kid and don't know much of this techie-stuff! :shifty:

Anyway,
I solved the problem a different way, by simply registering a new Online Storage account
using my new Netbook, and then exported the Autofills and Bookmarks from my old Online Storage
to the new one! :wink:
Logged in and out a few times and it works, both Autofills and Bookmarks shows up now on my Netbook! :thumbup:
Just hope it will continue to work now without any more problems!

The problem with my old Online Storage account, is still the same though, it still doesn't show the Bookmarks on my new netbook only the Autofills.

By the way ...my new Online Storage account works on my old computer as well! :)

PCfool

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Fri Jan 29, 2010 12:24 am

Hi!

Now it happened again, all my favorites/bookmarks stored on my new Online Storage has disappeared! :shock:
I'm now on a 5 month trip in Asia, and brought my Netbook Samsung NC10 with me, and until yesterday my Online Storage has worked normally.
but...yesterday I suddenly couldn't log in to my Online Storage account, it just said that
they couldn't access the server, but should try again later.
Today I managed to log in again, but now all my favorites are once again gone!!! :(
Luckily all my Autofills are still there! #-o
What can I do to retrieve my favorites/bookmarks again?

PCfool

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Fri Jan 29, 2010 7:48 am

Went to a Internet Café and downloaded Avant Browser on one of their computers and then logged in to both my Online Storage accounts, but they both showed my Favorites/Boomarks field empty,
but my Autofills were still there!? :eh:

PCfool

User avatar
kudos
Support Staff²
Support Staff²
Posts: 3384
Joined: Wed Mar 22, 2006 10:35 am
Avant Version:

Re: Online storage favorites not showing?

Post by kudos » Fri Jan 29, 2010 9:19 am

From the FAQ:

I've lost some data from my online storage account, what can I do?

Please send a private message to the Recovery Team stating your online storage login details together with a recent date of when the items were last there. The team will attempt to recover them and will notify you of the outcome. Note, the team may be in a different time zone to you and that recovery may not always be possible or immediate.
 
.:Volunteer support staff (regular user):.
Image
I am not a member of the Avant / Orca development team
Please search this forum / the Wiki before posting questions
Forum Rules | Frequently Asked Questions | Active Topics

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Mon Feb 01, 2010 2:26 am

My Online Storage Bookmarks have now been restored thanks to the Recovery Team! =D>

PCfool

User avatar
ICE2K
Newbie
Newbie
Posts: 15
Joined: Tue Feb 05, 2008 8:38 pm
Windows Version: ICE XP PRO SP3
Avant Version: 2014 ULTIMATE B2
Default engine: CHROME
IE Version: 8.0
Skin: ((CRS)) VISTA
Location: BK, NY
Contact:

Re: Online storage favorites not showing?

Post by ICE2K » Tue Dec 20, 2011 6:44 pm

PCfool wrote:My Online Storage Bookmarks have now been restored thanks to the Recovery Team! =D>

PCfool
THEY JUST SAVED ME ALOT OF WK THX AGAIN =D> =D> :thumbup: :thumbup: ANOTHER REASON 2LUV AVANT.......
Image

AVANT LUVA..


WINS ICE XP PRO SP3
INTEL DP55KG OC 4.3GHZ 8GB RAM
DUAL 17" MONITORS 320,500, & 2X 1.5 TB SATA HD'S

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Sat Mar 03, 2012 9:50 am

Hi!

Today my Online Storage favorites disappeared again!?
Autofills are still showing though.
I'm back in Thailand in the same hotel using the same slow internet connection as a year ago when I had the same problem.
They worked as of yesterday Friday 4 March 2012.
Can you restore them again to that date!?
Tried to send my Log in details to Recovery Team but didn't work?!
Anyone knows to whom I can send my details?

Regards
PCfool

User avatar
xiaobing
Support Staff
Support Staff
Posts: 4380
Joined: Wed Apr 22, 2009 1:52 am
Windows Version: xp/win7 64/win8
Avant Version: latest version
Default engine: firefox/chrome/IE
IE Version: 8/9/10
Skin: aero glass/opal glas

Re: Online storage favorites not showing?

Post by xiaobing » Mon Mar 05, 2012 2:05 am

We are off work at weenkends.
I have restored your bookmarks, please re-login your online storage .

PCfool
Newbie
Newbie
Posts: 17
Joined: Fri Sep 19, 2008 5:03 pm
Windows Version: windows vista
Avant Version: Avant Browser 11.7 b
IE Version: IE7

Re: Online storage favorites not showing?

Post by PCfool » Mon Mar 05, 2012 2:51 am

xiaobing wrote:We are off work at weenkends.
I have restored your bookmarks, please re-login your online storage .
OK I see! :wave:
Thanks for restoring them again! =D>

Any idea why they disappear like this?
Must happen to more people than me!?
Seems to happen when I have a very bad and slow Internet-connection with frequent breakages of the server connections!? :eh:

PCfool

User avatar
xiaobing
Support Staff
Support Staff
Posts: 4380
Joined: Wed Apr 22, 2009 1:52 am
Windows Version: xp/win7 64/win8
Avant Version: latest version
Default engine: firefox/chrome/IE
IE Version: 8/9/10
Skin: aero glass/opal glas

Re: Online storage favorites not showing?

Post by xiaobing » Mon Mar 05, 2012 3:02 am

I think it's related to the Internet speed. When the speed is slow, it may download the bookmarks unsuccessfully.

Post Reply