Avant Browser has encountered a problem (but still works?)

[vectornut]

I regularly get a Windoze dialog that says:

Avant Browser has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.

Send Error Report | Don't Send

When I click here, and then click the link for technical info, and then open the text file, here's the contents of the text file:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="avant.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="avant.exe" SIZE="1459200" CHECKSUM="0xB100C65A" BIN_FILE_VERSION="11.6.0.0" BIN_PRODUCT_VERSION="11.6.0.0" PRODUCT_VERSION="11.0.0.0" FILE_DESCRIPTION="Avant Browser" COMPANY_NAME="" PRODUCT_NAME="Avant Browser" FILE_VERSION="11.6.0.0" ORIGINAL_FILENAME="" INTERNAL_NAME="" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="11.6.0.0" UPTO_BIN_PRODUCT_VERSION="11.6.0.0" LINK_DATE="04/03/2008 09:53:17" UPTO_LINK_DATE="04/03/2008 09:53:17" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="SetDefault.exe" SIZE="38912" CHECKSUM="0xA8E8831B" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
<MATCHING_FILE NAME="uninst.exe" SIZE="35089" CHECKSUM="0x1C168688" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="02/08/2008 21:25:06" UPTO_LINK_DATE="02/08/2008 21:25:06" />
<MATCHING_FILE NAME="update.exe" SIZE="64512" CHECKSUM="0xFFCDFAD0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/19/1992 22:22:17" UPTO_LINK_DATE="06/19/1992 22:22:17" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="984576" CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119" BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119" UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007 15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

[vectornut]

Here is the window I get when I click the click here link:

[vectornut]

Okay, now that I have all the info, here's the thing. I get that error message, but Avant keeps on working. Sometimes for hours. I just have to move the error message over to the edge of the screen because it's set to be on top of other windows. It seems like the message is related to Avant loading more than one page at a time when I'm browsing with multiple tabs open and browsing multiple tabs at the same time (which is most of the time). After I get the message, as I continue browsing, if I happen to repeat whatever it is that causes the error message, Avant crashes for real. If I close the error message, either by sending the report or by not sending, Avant closes. Has anybody else encountered this and do you have any recommendations for getting it to stop happening?

[jis]

I can confirm this behavior in the latest version 11.6 Build 9.
Probably we must wait for the next version.

[Ma®©uS]

I haven't had one of those pop up for months on my comp. - possibly back in the 11.5 builds somewhere it stopped happening.

Tried 11.6 build 11?

I don't know where "jis" got 11.6 build 9 from, I haven't seen that one - but if its a beta and build 11 is a final then that might suggest these errors pop up to create a technical report for Anderson to look into.

Who knows..

[jis]

I can confirm this behavior in the latest version 11.6 Build 9.
Probably we must wait for the next version.

I am sorry, it was my mistake in version.
I can confirm this behavior in the latest version 11.6 Build 11.

[vectornut]

I am using 11.6 Build 11. The error messages above are from this version.

[sam8988378]

I am using 11.6 Build 11. The error messages above are from this version.

As am I. This has happened more than once with me. Even now, this is my 2nd attempt at submitting, as I attempted to, but was unable to correct text during the display of the preview page. I don't have error reporting to Microsoft enabled, but I did get the following from the event viewer:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/12/2008
Time: 7:37:37 PM
User: N/A
Computer: SaMM
Description:
Faulting application avant.exe, version 11.6.0.0, faulting module , version 5.1.2600.3119, fault address 0x00012a5b.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 76 61 ure ava
0018: 6e 74 2e 65 78 65 20 31 nt.exe 1
0020: 31 2e 36 2e 30 2e 30 20 1.6.0.0
0028: 69 6e 20 20 35 2e 31 2e in 5.1.
0030: 32 36 30 30 2e 33 31 31 2600.311
0038: 39 20 61 74 20 6f 66 66 9 at off
0040: 73 65 74 20 30 30 30 31 set 0001
0048: 32 61 35 62 0d 0a 2a5b..

and...

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/12/2008
Time: 2:21:06 PM
User: N/A
Computer: SaMM
Description:
Faulting application avant.exe, version 11.6.0.0, faulting module unknown, version 0.0.0.0, fault address 0x014d1aa5.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 76 61 ure ava
0018: 6e 74 2e 65 78 65 20 31 nt.exe 1
0020: 31 2e 36 2e 30 2e 30 20 1.6.0.0
0028: 69 6e 20 75 6e 6b 6e 6f in unkno
0030: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 31 34 fset 014
0048: 64 31 61 61 35 0d 0a d1aa5..

and...

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 5/9/2008
Time: 11:58:38 AM
User: N/A
Computer: SaMM
Description:
Faulting application avant.exe, version 11.6.0.0, faulting module unknown, version 0.0.0.0, fault address 0x019f6bb0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 76 61 ure ava
0018: 6e 74 2e 65 78 65 20 31 nt.exe 1
0020: 31 2e 36 2e 30 2e 30 20 1.6.0.0
0028: 69 6e 20 75 6e 6b 6e 6f in unkno
0030: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0038: 2e 30 20 61 74 20 6f 66 .0 at of
0040: 66 73 65 74 20 30 31 39 fset 019
0048: 66 36 62 62 30 0d 0a f6bb0..

There are more.

[ynvgi]

I am also getting this error. At least every day the last week.

What version is recommended for use?
Is this problem fixed?

[addonsfan]

It's just as it says. There's a "faulting module". Probably caused by some corrupted or unsupported DLL somewhere, that Avant is using. Please try updating to version 11.6 build 13, ynvgi. Is anyone else still having this problem with the later builds?

[dmb3777]

I get a small window labeled with just "Error". Maybe Avast does not close out because I did not close out the Error window, and the "Submit Report" button does not work; however, I am still able to use Avast as I am right now to submit this into the forum, but I have noticed now that middle-click to bring up a new tab does not work (I have to right-click and select "Open in New Window"), and I am unable to Copy and Paste using the Ctrl+c and Ctrl+v on the keyboard (I need to right-click and select copy or paste from the menu). When I am done, I will click the "Ok" button to see if it closes out. There are 3 buttons at the bottom of the Error window: "Ok", "Copy Text" and "Submit Report"; the "Submit Report" button is the only button that is faded out (how is one supposed to submit the report?) I had to register with this forum to do a good deed and get the text of the Error out to Avast. I clicked on "Copy Text" and the text of the Error is shown below:

OS: Windows XP Professional, SP2
CPU: GenuineIntel, Intel Pentium III, MMX @ 866 MHz

Module name: C:\Program Files\Avant Browser\avant.exe

Application data:
VmVyc2lvbjogV2tCMFkyMTNKRVozYW5GMVluVlZKQ2xTT3pzbFBDSTh
Jejg0VXlNdkhScEtJRHdtTTNGaGZYbHhOaVlqT1NncE9WdC9ibnBHTU
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[dmb3777]

To continue on from my last post:

Yes, clicking on the "Ok" button at the bottom of the small window labeled "Error" caused the Avant browser to close. And, now that I had brought it back up, middle-clicking on links now brings them up in new tabs again, and I am also able to Copy and Paste by using the keyboard again.