Latest version - Page zoom not working

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Patr100
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Latest version - Page zoom not working

Post by Patr100 » Sun Jun 06, 2010 10:15 pm

Ok I have tried asearch and found nothing helpful.
I have just upgraded to the latest version 11.7 build 26

restarted Avant expecting to have Cntrl + mouse wheel to now zoom the page as with IE = but nothing happens

Please advise

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Re: Latest version - Page zoom not working

Post by kudos » Sun Jun 06, 2010 10:29 pm

The latest version is Avant Browser 11.7 Build 46 SR3
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Sun Jun 06, 2010 10:50 pm

kudos wrote:The latest version is Avant Browser 11.7 Build 46 SR3

Well the update didn't work.
I already downloaded the latest version - Build 46 - closed Avant -
ran the absetup.exe file and launched Av but it still says I have Verison 11.7 Build 26!

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Re: Latest version - Page zoom not working

Post by kudos » Sun Jun 06, 2010 10:55 pm

I'm guessing that Avant did not close properly.

Check if Avant is listed in the task manager and kill it
-or-
Type into a command prompt: TASKKILL /F /IM avant.exe

Then try running the installer again.
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Sun Jun 06, 2010 11:01 pm

Ok I am now definitely running Build 46



but the zoom/mouse function is still not working.

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Re: Latest version - Page zoom not working

Post by kudos » Sun Jun 06, 2010 11:06 pm

Try to reset IE: Close all browsers then go to Control Panel >> Internet Options >> Advanced >> Reset
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Sun Jun 06, 2010 11:20 pm

Ok thanks for trying but now it only works sometimes and is very slow and sluggish to respond when it does..
which in practice makes it unusable.

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Re: Latest version - Page zoom not working

Post by kudos » Sun Jun 06, 2010 11:22 pm

Do you have any IE addons/plugins enabled within Avant which may be interfering?
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Sun Jun 06, 2010 11:26 pm

No
The add ons are blank and none of the plug ins are ticked

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Re: Latest version - Page zoom not working

Post by kudos » Sun Jun 06, 2010 11:32 pm

You can try resetting settings to default - although you may lose some settings:
Tools >> Avant Browser Options... >> Load Default (in the bottom left hand corner)
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Sun Jun 06, 2010 11:42 pm

Just tried that. No better.

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Re: Latest version - Page zoom not working

Post by kudos » Mon Jun 07, 2010 12:06 am

Please run a HiJackThis scan on your computer and post the results log.
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Mon Jun 07, 2010 12:29 am

Well this a bit drastic . I really don't think I am running any malware that affects this issue but here it is anyway....
Your message contains too many URLs. The maximum number of URLs allowed is 5
I have attached it to this message as it won't let me post it unedited
hijackthis.log
(9.58 KiB) Downloaded 351 times
.

=

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Re: Latest version - Page zoom not working

Post by kudos » Mon Jun 07, 2010 12:48 am

It's not drastic at all. HiJackThis is a useful utility to help determine what it running on your system - it's not just for malware detection.

I see that you have a great deal of software running, any one of which may be affecting the Avant.

But the most obvious thing that I can see is that you are still running XP with service pack 2. I strongly recommend updating to service pack 3. See this page for update details. In fact, Support for Windows XP with Service Pack 2 (SP2) will end on July 13, 2010.
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Mon Jun 07, 2010 1:01 am

kudos wrote:It's not drastic at all. HiJackThis is a useful utility to help determine what it running on your system - it's not just for malware detection.

I see that you have a great deal of software running, any one of which may be affecting the Avant.

But the most obvious thing that I can see is that you are still running XP with service pack 2. I strongly recommend updating to service pack 3. See this page for update details. In fact, Support for Windows XP with Service Pack 2 (SP2) will end on July 13, 2010.
I removed service pack 3 because there were issues with it at the time when it was releashed with my systems on board sound - perhaps it has been patched since the but I wasn't going to risk it . I suppose I am going to have to re install it and it could again create other problems.
I see that you have a great deal of software running, any one of which may be affecting the Avant
As most people do. Unless you know of a specific program affecting Avant and/or this issue then we are none the wiser and it doesn't get us much further.
-

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Re: Latest version - Page zoom not working

Post by kudos » Mon Jun 07, 2010 1:10 am

The service pack won't have been patched, but there are probably updates that will sort it out. I recommend updating then running a full Microsoft Update (in custom mode) to get you completely up to date - and also updating the drivers for your sound card too.

As far as the original problem is concerned, let's see what happens after you have completed the above. I don't recognise all of the software in your log so I will have to research them to see if any cause the same symptoms on my system too.
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Mon Jun 07, 2010 1:17 am

kudos wrote:Th service pack won't have been patched, but there are probably updates that will sort it out. I recommend updating then running a full Microsoft Update (in custom mode) to get you completely up to date - and also updating the drivers for your sound card too.

As far as the original problem is concerned, let's see what happens after you have completed the above. I don't recognise all of the software in your log so I will have to research them to see if any cause the same symptoms on my system too.
I am downloading SP3 now. The problem before, was I lost all sound and there were no updated Realtek sound drivers for my ASUS motherboard avaiiable at the time .

I pretty much recognise everything in the Hijackthis log so if you dont' I could save you some of the research.
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Re: Latest version - Page zoom not working

Post by kudos » Mon Jun 07, 2010 1:24 am

Thanks - but I'm off to bed now - it's gone 2am.
Good luck updating and let me know the outcome..
 
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Re: Latest version - Page zoom not working

Post by Patr100 » Mon Jun 07, 2010 2:12 pm

I updated to SP3 -
Still very sluggish page zoom - no better than before.
I suspect it's a resources issue. Even if I manually adjust the Zoom percentage it takes time to change.
I never had this problem with say Firefox page zoom, with several tabs open , but Avant still seems to use up a lot of resources.

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Re: Latest version - Page zoom not working

Post by kudos » Mon Jun 07, 2010 6:34 pm

Good job - I hope that your audio is working.

Avant does indeed use up a lot of resources and therefore can be sluggish. Hopefully v11.8 / v12 (which is currently in beta) should address this.

I myself find that the page zoom is not fluid but it is acceptable - although I do have a very old and slow system so everything else is at the same pace for me. Saying that - you stated that it is unusable, but even with my current system I would not say that.

Have you considered trying the current beta to see if things are improved there?
 
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